Ordering a Subscription

You can order a subscription for a user so that an S/MIME certificate will be available to the user for several years.

You have canceled an S/MIME user’s subscription.

To automatically renew a user’s subscription for S/MIME certificates every year, you can order a new subscription for the user.

  1. Log in to the Control Panel with your administrative credentials.
  2. From the scope selection, select the domain for which you would like to activate Email Encryption.
  3. Navigate to Security Settings > Email Encryption.
  4. Select the tab S/MIME Users.
  5. In the table of S/MIME users, click on the menu arrow next to the user for whom you would like to order a subscription.
    Figure 1: Open menu

    A menu opens.

  6. Click on Renew subscription.
    Figure 2: Order subscription

    A warning message appears.

  7. Click on Confirm.
    Figure 3: Confirm

    A subscription is ordered and activated for the user. The status Active is displayed under Subscription.

A subscription has been ordered for a user. The subscription will be automatically renewed for another year before its expiration date every year.