Emails in the Control Panel

Emails that have failed the sender authentication are marked with SPF Failure, DKIM Failure or DMARC Failure in the Control Panel.

SPF

Emails found not to have been sent by a server registered in the DNS during an SPF check will be stored as spam in quarantine, rejected or delivered, depending on your settings (see Configuring Advanced Options for SPF Check).

In the Email Live Tracking module in the Control Panel, these emails are displayed with the reasons Envelope SPF Failure and Message Header SPF Failure regardless of the measure performed.

DKIM

Emails that have failed the DKIM validation are stored as spam in quarantine or rejected depending on your settings (see Configuring Advanced Options for DMARC Validation).

In the Email Live Tracking module in the Control Panel, these emails are displayed with the reason DKIM Failure.

DMARC

Emails found in a DMARC check not to comply with the SPF and/or DKIM policies are stored as spam in quarantine or rejected, depending on your settings (see Configuring Advanced Options for DMARC Validation).

In the Email Live Tracking module in the Control Panel, these emails are displayed with the reason DMARC Failure.