Customizing Email Information

You can add email information to emails sent by the Control Panel.

You can specify a greeting formula, a contact person, a sender address and mandatory information for emails sent by the Control Panel.

  1. Log in to the Control Panel with your administrative credentials.
  2. From the scope selection, select the partner or customer that you would like to customize.
  3. Navigate to Customization > Email information.

    A form is displayed.

    Figure 1: Email information
  4. Fill in the form. The fields have the following meanings:
    • Partner name: Here you can enter the name of the company to be mentioned in the greeting at the beginning of the emails (e.g., "Dear <company name> customer,").
    • Contact: Here you can enter the signature text that will be displayed below the closing formula in emails (e.g., "Your Control Panel Team").
    • Sender address for email templates: Here you can enter the sender address for emails sent by the Control Panel.
    • Sender name: Here you can enter the display name of the sender.
    • Disclaimer: Here you can enter the company's legal notice.
    Note:

    If one of these fields is empty for a customer or partner, the value set by the next parent partner will be used for this field. If this field is empty for all parent partners, the default values of the Control Panel are used.

  5. Click on Save.

The email information has been customized.

You can then customize the appearance of the emails sent by the Control Panel to your company (see Customizing the Email Template).