Configuring the Quarantine Report for a Mailbox

You can configure the quarantine reports differently for a mailbox in the Mailboxes module.

You have activated the Quarantine Report module for the domain.

  1. Log in to the Control Panel with your administrative credentials.
  2. From the scope selection, select the domain of the mailbox for which you want to configure the Quarantine Report module.
  3. Navigate to Customer Settings > Mailboxes.
  4. Select the mailbox from the list and click on the arrow next to the mailbox .
    Figure 1: Display advanced settings

    A menu opens.

  5. In the menu, click on Quarantine Report.
    Figure 2: Menu

    The settings of the Quarantine Report module for the mailbox are displayed. If you have not yet configured the settings of the Quarantine Report module for the mailbox, the settings for the domain are displayed here by default.

  6. To configure the Quarantine Report module for the mailbox, toggle the switch Set your own delivery times.
    Figure 3: Set your own delivery times

    You can deactivate the Quarantine Report module for your mailbox or change the delivery times of quarantine reports.

  7. If you would like to exclude emails by senders who are on the deny list from quarantine reports, toggle the switch Exclude emails by senders from the deny list from quarantine reports.
    Figure 4: Exclude emails by senders from the deny list from quarantine reports.
    Important: Only emails that are sent by senders who are on the deny list and that have been categorized as spam or infomail are removed from quarantine reports. Emails of other categories will still be displayed.
    The switch is activated.
  8. If you would like to deactivate the Quarantine Report module for the mailbox, activate the button Deactivate.
    Figure 5: Deactivate the Quarantine Report

    All delivery times and delivery days are deactivated for the mailbox. No quarantine reports are delivered to the mailbox. No further adjustments are required.

  9. If the Quarantine Report module remains activated for the mailbox, select the days on which the quarantine reports shall be delivered. Select at least one day.
    • To deliver quarantine reports every day, activate the button Daily.

    • To deliver quarantine reports every day from Monday to Friday, activate the button Weekdays.

    • Activate the checkboxes of the desired days.

    Figure 6: Select days
  10. Select the times at which the quarantine reports shall be delivered. Select at least one time.
    • To deliver quarantine reports every day, activate the button Hourly.

    • Activate the checkboxes of the desired times.

    Figure 7: Select times

The Quarantine Report module has been configured for a mailbox.