Configuring the Quarantine Report for a Domain

You can configure the quarantine reports for a domain in the Quarantine Report module.

You have activated the Quarantine Report module for the domain.

  1. Log in to the Control Panel with your administrative credentials.
  2. Navigate to Security Settings > Quarantine Report.
  3. Optional:
    Important:

    By default, all users of the domain receive individual quarantine reports at their own email addresses. Alternatively, you can generate a quarantine report for the whole domain. If a quarantine report is generated for the whole domain, its users do not receive any quarantine report.

    To generate a quarantine report for the whole domain, toggle the switch Generate a quarantine report for the whole domain. Enter the email address to which the quarantine report will be delivered into the field Recipient address for the quarantine report.
    Figure 1: Generate a quarantine report for the whole domain
  4. Select a quarantine report layout under Layout options for quarantine reports (see Layouts for Quarantine Reports).
    • Default layout
    • Default layout with email preview
    • Layout for desktop
    • Layout for desktop with email preview
    Figure 2: Select a layout
    Note:

    Layouts with email preview are not available for quarantine reports that are generated for the whole domain.

    Note:

    For more information about email preview, see Email Preview.

  5. Optional: If you want to remove references to the Control Panel from quarantine reports, toggle the switch Display link to the Control Panel in quarantine reports.
    Note:

    By default, the Control Panel is referred to in quarantine reports.

    Figure 3: Remove link to Control Panel

    The switch is deactivated.

  6. Activate the checkboxes of the email types to be displayed in the quarantine reports. You can choose from the following email types.
    • Infomail
    • Spam
    • Threat and AdvThreat
    • Content
    Figure 4: Select email types
  7. If you would like to exclude emails by senders who are on the deny list from quarantine reports, toggle the switch Exclude emails by senders from the deny list from quarantine reports.
    Figure 5: Exclude emails by senders from the deny list from quarantine reports.
    Important: Only emails that are sent by senders who are on the deny list and that have been categorized as spam or infomail are removed from quarantine reports. Emails of other categories will still be displayed.
    The switch is activated.
  8. Under Delivery times, select the times at which the quarantine reports shall be delivered. You can tick the checkboxes of the desired days and times or click on the following buttons:
    • Hourly

      : All times are selected.

    • Daily

      : All days are selected.

    • Weekdays

      : All days from Monday to Friday are selected.

    • Deactivate

      : No days or times are selected. The quarantine reports are deactivated for all users of the domain by default.

    Figure 6: Select times
    Note:

    Quarantine reports are only delivered if there are new emails in quarantine.

  9. Optional:
    Important:

    By default, the users of the domain receive quarantine reports at the times set for the domain. If delivery times have been selected for the domain, the users cannot change the delivery times for their own quarantine reports by default.

    If no delivery times have been selected, the users can change the delivery times for their own quarantine reports. This permission cannot be revoked.

    To allow the users of the domain to change the delivery times of their quarantine reports, toggle the switch Allow users to set the delivery times for their own quarantine reports.
    Figure 7: Allow users to change the delivery times
  10. Create a custom text in each language in which quarantine reports are to be delivered (see Creating a Custom Text for Quarantine Reports).
  11. To apply the changes, click on Save.

The Quarantine Report module has been configured for the domain.

Next, you can configure quarantine reports differently for a mailbox of the domain (see Configuring the Quarantine Report for a Mailbox).