About Quarantine Report

Quarantine reports inform about all emails categorized as Spam and Infomail, as well as emails in quarantine.

A quarantine report is a report which is either created individually for a user or for an entire domain and is delivered to the recipient by email.

The quarantine report lists all emails categorized as Spam and Infomail, as well as emails that have not been delivered to the users but put in quarantine. If the recipients of quarantine reports has the required authorization, they can later prompt the delivery of these emails if desired.

Note:

In the Spam and Malware Protection module, you can choose which emails can be delivered by the users (see Allowing and Forbidding User Actions).

Note:

The number of listed emails is limited. Up to 1000 emails are displayed in a quarantine report.

Quarantine reports are generated on a primary mailbox basis. If a user has alias mailboxes, he receives a single quarantine report listing emails addressed both to the primary mailbox and to the alias mailboxes. Once the user delivers an email from a quarantine report (see Delivering an Email from a Quarantine Report), the mailbox to which the email is addressed is displayed.

You can activate the Quarantine Report module for a domain (see Activating the Quarantine Report for a Domain) and configure it (see Configuring the Quarantine Report for a Domain). Furthermore, you can configure the Quarantine Report module differently for an individual mailbox (see Configuring the Quarantine Report for a Mailbox). You can also deactivate the Quarantine Report module for a domain (see Deactivating the Quarantine Report for a Domain).