Roles

Standard roles with different rights are defined in the Control Panel.

In the Control Panel, the following standard roles are defined:

  • User: This role is automatically assigned if no other role has been assigned. This role cannot be assigned manually.
  • Administrator: This role has comprehensive administrative rights.
  • Service Desk: This role is aimed at support employees.
  • Reporting: This role has only access to statistics.
  • Marketing: This role is aimed at employees who create and edit signatures and disclaimers. It can be assigned in addition to any of the other default roles to grant an employee access to the module Signature and Disclaimer. It is not necessary to assign the role in addition to the role Administrator since administrators already have access to the module.

The following table shows to which Control Panel modules the standard roles have access. An x indicates that the role has access to the module.

Table 1. Standard roles and modules

Module

User

Administrator

Service Desk

Reporting

Marketing

Email Live Tracking

x

x

x

Service Dashboard

x

365 Total Protection

x

Reporting & Compliance

x

x

x

x

Web Filter

x

Customer Settings

x

Deny & Allow Lists

x

x

x

Security Settings

x

The role only has access to the module Signature and Disclaimer.

Whitelabeling

x

User Settings

x