Email Actions in Quarantine Reports

You can perform several actions in quarantine reports.

Quarantine reports contain buttons that allow you to perform some email actions from the Email Live Tracking module. The available actions depend on the layout of the quarantine reports (see Layouts for Quarantine Reports). The following table explains the actions and lists the layouts in which the actions are available.

Table 1. Email Actions in Quarantine Reports

Action

Layout

Explanation

Deliver

Default layout

Default layout with email preview

Layout for desktop

Layout for desktop with email preview

The selected emails are delivered, triggering a process of re-evaluation of the classification on our part.

For more information, see Email Actions.

Add sender to allow list

Layout for desktop

Layout for desktop with email preview

The senders of the selected emails are added to the user’s allow list and the emails are delivered. All other emails from the senders will be automatically delivered.
Preview

Default layout with email preview

Layout for desktop with email preview

In a new window, an encrypted link opens a web service where the content of the selected email is displayed in a secure way. Images, links and other active content from the email are deactivated or replaced by secure placeholders. If necessary and possible, the layout and encoding of the email are slightly modified to display the content of the email.

For more information, see Email Preview.