Spam and Malware Protection

You can activate Spam and Malware Protection to determine how spam and infomail are dealt with.

Spam and Malware Protection allows you to determine how spam and infomail are dealt with. You can activate Spam and Malware Protection for a domain.

  1. Log in to the Control Panel with your administrative credentials.
  2. From the scope selection, select the domain for which you would like to activate Spam and Malware Protection.
  3. Navigate to Security Settings > Spam and Malware Protection.
  4. Under Domain, select the domain for which you want to activate Spam and Malware Protection.
    Figure 1: Select domain
    Note:

    Spam and Malware Protection can only be configured for alias domains if it is activated for the corresponding primary domain. By default, the settings of the primary domain are inherited to the alias domains.

  5. Toggle the switch Activate Spam and Malware Protection under Primary Environment Settings.
    Figure 2: Spam and Malware Protection

    A confirmation window opens.

  6. Attention:

    Once Spam and Malware Protection is activated, a 30-day free trial period starts. Once the trial period has expired, the service becomes chargeable and your account is billed.

    Important:

    Administrators cannot deactivate Spam and Malware Protection for a primary domain by themselves. Only support can deactivate Spam and Malware Protection for the primary domain.

    Click on Confirm.
    Figure 3: Confirm

    The switch turns green and additional control elements are unlocked under Primary Environment Settings and Email Filter Settings.

  7. Optional: If you want to adjust the environment settings and the email filter settings before Spam and Malware Protection is activated, you can adjust the settings now (see Adjusting the Primary Environment Settings and Email Filter Settings).
  8. Click on Save.

Spam and Malware Protection has been activated for the domain.