Management of Mailboxes

Besides Microsoft 365 mailboxes, 365 Total Protection customers can also manage unsynchronized mailboxes from other email providers in the Control Panel.

In the Customer Settings > Mailboxes module, mailboxes can be managed (see Customer Settings). 365 Total Protection customers can manage both Microsoft 365 mailboxes and manually created mailboxes from other email providers. Different functions are available in the Control Panel for Microsoft 365 mailboxes and for manually created mailboxes.

Unlike Microsoft 365 mailboxes, manually created mailboxes (see Adding a Mailbox) are not synchronized with Microsoft 365. All functions of the Mailboxes module can be applied to manually created mailboxes. Secondary environments must be assigned to these mailboxes (see Secondary Environments).

For Microsoft 365 mailboxes, the functions of the Mailboxes module are limited:

  • Microsoft 365 mailboxes cannot be manually added.
  • Microsoft 365 mailboxes cannot be manually removed.
  • The basic data of Microsoft 365 mailboxes cannot be edited.
  • The passwords of Microsoft 365 mailboxes cannot be changed.
  • No alias addresses can be assigned to Microsoft 365 mailboxes.

To distinguish between Microsoft 365 mailboxes and manually created mailboxes, the Mailboxes module offers 365 Total Protection customers the following additional mailbox types for Microsoft 365 mailboxes:

  • Microsoft 365 mailbox
  • Microsoft 365 functional mailbox
  • Microsoft 365 administration mailbox