Downloading the Personal Certificate

Download your personal certificate to obtain access to the encrypted emails in your mailbox.

Your administrator has activated 365 Total Encryption, and you have been informed by email.

  1. Log in to the Control Panel with your user data.
  2. Navigate to 365 Total Protection > Personal Certificate Download.
  3. Select whether you want to receive your one-time password by email or SMS.
    Figure 1: Select the delivery option
  4. Define a passphrase for your personal certificate and repeat it.

    The passphrase is needed to install the downloaded certificate on your computer.

    Figure 2: Enter the passphrase
  5. Enter the one-time password which you have received by email or SMS in the One-time password field.
  6. Click on Download certificate.

Your personal certificate is downloaded in .p12 format.

Install your personal certificate (see Installation of the Personal Certificate).